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Accounts & Billing
(5)
What payment methods do you accept?
How long does it take for the added funds to reflect in my account?
How to Renew your Hosting Service earlier
Why should I add funds to my Intek Host account?
What Billing cycles do you offer?
CDN
(7)
How do I use the CDN?
Do I need caching plugins in addition to the CDN?
Could using your CDN hurt my SEO?
How do I configure StackCache?
What Is Your Website Acceleration Suite About?
Common Error Codes
(4)
What is “404 Not Found”?
What is “500 Internal Server Error”?
What is a 429 error?
Why am I getting a ‘Too Many Redirects’ error?
Databases
(13)
Can I view my FTP, email address, or database passwords?
How to Reduce Your WordPress Database Size Safely
What’s the maximum MySQL database size allowed?
How do I improve and reduce my database?
What does this mean – “MySQL server has gone away”?
Domain Names
(20)
How is the Domain Expiration Process?
What are ‘TXT’ records?
What is Domain (DNS) Propagation?
What are Nameservers?
Domain Transfers Time Frame for Completion
Email Hosting
(26)
How do I create a mailbox?
What is Email Forwarding?
How can I rename a mailbox?
How do I set up email on my Android device?
What are my email sending limits?
FTP
(3)
How do I connect via FTP?
How do I upload a large file via FTP?
I can’t connect via FTP, what can I do?
Migrations and Transfers
(2)
How to Upload WordPress Website Files & Database Manually
How long does an email migration take?
Other Support
(3)
Our Green Hosting
What kind of support do you offer?
Where are your Data Centres located?
PHP
(2)
PHP Configurations and what they do
How to change the PHP Version for Subdomains or Addon Domains
Programming Languages
(5)
What is PHP in simple terms?
Do you support ASP.NET?
What are asp_tags?
Can I install ZeroMQ on your shared hosting platform?
Does your shared hosting support Node.JS?
Security
(8)
How To Remove Malware From Your Website/Web Server
How can Malware get onto a Web Server?
My website shows as insecure due to mixed content?
How do I scan my website for Malware?
How do I activate my free SSL?
Software
(8)
How to change the php version of an Addon Domain or Sub-domain using a php.ini file
Why is MySQL support missing from PHP installation?
How do I access the 1-Click Apps?
Can I change my website’s PHP configuration?
How to view PHP settings on the server
SSH
(4)
Can I use sudo on shared hosting?
How do I connect to a website via SSH?
How do I connect to SSH using 2FA?
How do I run Composer via SSH?
StackPanel
(5)
How do I set up a CRON job?
How do I use the Git version control?
StackPanel File Manager Features
How to login to Intek Host Stack Panel from Client Area
How to Backup and Restore StackPanel Server
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
How do I generate Sitemap for my website?
My website shows a “Forbidden” error. How do I resolve it?
Website updates are not showing immediately. Why?
Can you update the version of cURL on your webservers?
What Is Your Website Acceleration Suite About?
WordPress
(15)
What is WordPress Mixed Content?
What details should I use for a WordPress SMTP plugin?
Does Intek Host offer WordPress CLI?
WordPress Staging
How to Increase the WordPress Memory Limit