It’s simple and fast to set up your stack mailbox in Outlook. We employ ‘autodiscover’ technology, which implies that with only an email address and password, Microsoft Outlook can usually create your account for you.
Automatic Outlook Setup
- In MS Outlook, choose the File tab
- Under Account Information, click on Add Account
- On the Auto Account Setup page, enter your name, email address, and password, and then click on Next
- Now choose Finish
Manual Outlook Setup for your mailbox
If the automated setup does not work, you may manually input your parameters by selecting Manual Setup or one of the extra server types. Make use of these parameters:
- Account type: IMAP
- Incoming mail server: imap.stackmail.com.
- Outgoing mail server: smtp.stackmail.com.
- Incoming server port (IMAP): 993
- Use the following type of encrypted connection: SSL
- Outgoing server port (SMTP): 465
- Use the following type of encrypted connection: SSL/TLS
Please choose More Settings > Outgoing Server during account setup and make sure the box labeled “My outgoing server (SMTP) requires authentication” is checked.
Please set the incoming server port to 143 and deactivate SSL/TLS encryption if you have any connection issues or get a certificate warning.
Although POP3 may also be used to set up an account, it is generally not advised since emails will download to the mail client you connect to the mail server.
- Account type: POP3
- Incoming mail server: pop3.stackmail.com.
- Outgoing mail server: smtp.stackmail.com.
- Incoming server port (POP3): 995
- Use the following type of encrypted connection: SSL
- Outgoing server port (SMTP): 465
- Use the following type of encrypted connection: SSL/TLS