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Accounts & Billing
(5)
What Billing cycles do you offer?
How long does it take for the added funds to reflect in my account?
Why should I add funds to my Intek Host account?
How to Renew your Hosting Service earlier
What payment methods do you accept?
CDN
(7)
What Is Your Website Acceleration Suite About?
Website updates are not showing immediately. Why?
Do I need caching plugins in addition to the CDN?
How do I use the CDN?
How do I configure StackCache?
Common Error Codes
(4)
What is “404 Not Found”?
What is “500 Internal Server Error”?
Why am I getting a ‘Too Many Redirects’ error?
What is a 429 error?
Databases
(13)
Error Establishing Database Connection in WordPress
How do I create a MySQL database?
What’s the maximum MySQL database size allowed?
What is MariaDB?
Can I view my FTP, email address, or database passwords?
Domain Names
(20)
How to change PHP Configurations on a Sub-Domain or Addon Domain
How can I create a subdomain?
The Life Cycle of a Domain Name
What is Domain ID Protection?
What are ‘TXT’ records?
Email Hosting
(26)
What is POP3?
How do I add Office 365 DNS records?
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Add Email Signature to Outlook
What is IMAP?
FTP
(3)
I can’t connect via FTP, what can I do?
How do I connect via FTP?
How do I upload a large file via FTP?
Migrations and Transfers
(2)
How long does an email migration take?
How to Upload WordPress Website Files & Database Manually
Other Support
(3)
Our Green Hosting
What kind of support do you offer?
Where are your Data Centres located?
PHP
(2)
PHP Configurations and what they do
How to change the PHP Version for Subdomains or Addon Domains
Programming Languages
(5)
What are asp_tags?
What is PHP in simple terms?
Do you support ASP.NET?
Can I install ZeroMQ on your shared hosting platform?
Does your shared hosting support Node.JS?
Security
(8)
My website shows as insecure due to mixed content?
How do I activate my free SSL?
How do I scan my website for Malware?
How to Fix “Dangerous Site” or “Deceptive Site Ahead” Warnings in Chrome
How can Malware get onto a Web Server?
Software
(8)
How to view PHP settings on the server
Is it safe to update my PHP version?
How to change the php version of an Addon Domain or Sub-domain using a php.ini file
Why is MySQL support missing from PHP installation?
What is ionCube PHP Loader?
SSH
(4)
How do I connect to SSH using 2FA?
How do I connect to a website via SSH?
Can I use sudo on shared hosting?
How do I run Composer via SSH?
StackPanel
(5)
StackPanel File Manager Features
How do I use the Git version control?
How to Backup and Restore StackPanel Server
How do I set up a CRON job?
How to login to Intek Host Stack Panel from Client Area
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
Is mod_rewrite enabled?
How to submit your website to Google
How to Disable ModSecurity
How to change your default Index Page in .htaccess
My website shows a “Forbidden” error. How do I resolve it?
WordPress
(15)
Which PHP functions are disabled on your WordPress platform?
How to Upload WordPress Website Files & Database Manually
How to Increase the WordPress Memory Limit
How to Disable WordPress XML-RPC Safely
How to submit your website to Google