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Accounts & Billing
(5)
What payment methods do you accept?
How to Renew your Hosting Service earlier
What Billing cycles do you offer?
How long does it take for the added funds to reflect in my account?
Why should I add funds to my Intek Host account?
CDN
(7)
Do I need caching plugins in addition to the CDN?
What Is Your Website Acceleration Suite About?
How do I use the CDN?
How do I configure StackCache?
Website updates are not showing immediately. Why?
Common Error Codes
(4)
What is “500 Internal Server Error”?
What is “404 Not Found”?
What is a 429 error?
Why am I getting a ‘Too Many Redirects’ error?
Databases
(13)
How to Reduce Your WordPress Database Size Safely
How do I import a .sql file via phpMyAdmin?
How to set up a remote MySQL connection to your database
Can I view my FTP, email address, or database passwords?
How do I improve and reduce my database?
Domain Names
(20)
Can I Register an Expired Domain?
What does this mean – “Domain Name Central Registry is not responding”?
How is the Domain Expiration Process?
What is Domain Name Registry?
Why do DNS changes take 24-48 hours to propagate?
Email Hosting
(26)
What is Email Forwarding?
How do I add Office 365 DNS records?
Will installing the Roundcube One-Click affect current emails?
What Is Your New Mailbox Limit?
Steps To Configure Webmail In Gmail
FTP
(3)
How do I connect via FTP?
I can’t connect via FTP, what can I do?
How do I upload a large file via FTP?
Migrations and Transfers
(2)
How to Upload WordPress Website Files & Database Manually
How long does an email migration take?
Other Support
(3)
Our Green Hosting
What kind of support do you offer?
Where are your Data Centres located?
PHP
(2)
How to change the PHP Version for Subdomains or Addon Domains
PHP Configurations and what they do
Programming Languages
(5)
What is PHP in simple terms?
Do you support ASP.NET?
Does your shared hosting support Node.JS?
Can I install ZeroMQ on your shared hosting platform?
What are asp_tags?
Security
(8)
How do I activate my free SSL?
How to Fix “Dangerous Site” or “Deceptive Site Ahead” Warnings in Chrome
Can I point an A record to my hosting package and get the free SSL certificate?
How To Remove Malware From Your Website/Web Server
My website shows as insecure due to mixed content?
Software
(8)
How do I change PHP version?
Why is MySQL support missing from PHP installation?
What is ionCube PHP Loader?
Is it safe to update my PHP version?
Can I change my website’s PHP configuration?
SSH
(4)
How do I connect to SSH using 2FA?
How do I connect to a website via SSH?
How do I run Composer via SSH?
Can I use sudo on shared hosting?
StackPanel
(5)
How do I use the Git version control?
How do I set up a CRON job?
StackPanel File Manager Features
How to login to Intek Host Stack Panel from Client Area
How to Backup and Restore StackPanel Server
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
Can you update the version of cURL on your webservers?
Is mod_rewrite enabled?
Can I enable GZIP Web Server Compression?
My website shows a “Forbidden” error. How do I resolve it?
Can I block visitors by country?
WordPress
(15)
How to submit your website to Google
How do I add and use WordPress contact forms?
How to Increase the WordPress Memory Limit
How to Upload WordPress Website Files & Database Manually
What is XML-RPC?