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Article Categories
Accounts & Billing
(5)
How to Renew your Hosting Service earlier
Why should I add funds to my Intek Host account?
How long does it take for the added funds to reflect in my account?
What Billing cycles do you offer?
What payment methods do you accept?
CDN
(7)
Website updates are not showing immediately. Why?
Do I need caching plugins in addition to the CDN?
Could using your CDN hurt my SEO?
How do I use the CDN?
How do I configure StackCache?
Common Error Codes
(4)
What is “500 Internal Server Error”?
What is “404 Not Found”?
What is a 429 error?
Why am I getting a ‘Too Many Redirects’ error?
Databases
(13)
How do I create a MySQL database?
How to set up a remote MySQL connection to your database
Can I view my FTP, email address, or database passwords?
How do I improve and reduce my database?
How To Manually Change WordPress Username & Password from the Database
Domain Names
(20)
What is Domain (DNS) Propagation?
How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
Why do DNS changes take 24-48 hours to propagate?
What is Domain Name Registry?
What is your default TTL?
Email Hosting
(26)
What is IMAP?
How do I set up my stack mailbox in Outlook?
What is Email Forwarding?
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
What are ‘MX’ records?
FTP
(3)
How do I upload a large file via FTP?
I can’t connect via FTP, what can I do?
How do I connect via FTP?
Migrations and Transfers
(2)
How long does an email migration take?
How to Upload WordPress Website Files & Database Manually
Other Support
(3)
Our Green Hosting
What kind of support do you offer?
Where are your Data Centres located?
PHP
(2)
How to change the PHP Version for Subdomains or Addon Domains
PHP Configurations and what they do
Programming Languages
(5)
Does your shared hosting support Node.JS?
Do you support ASP.NET?
What are asp_tags?
What is PHP in simple terms?
Can I install ZeroMQ on your shared hosting platform?
Security
(8)
My website shows as insecure due to mixed content?
Why do I need WordFence Plugin for my WordPress Website?
Can I point an A record to my hosting package and get the free SSL certificate?
How To Remove Malware From Your Website/Web Server
How do I scan my website for Malware?
Software
(8)
What is ionCube PHP Loader?
Is it safe to update my PHP version?
Why is MySQL support missing from PHP installation?
Can I change my website’s PHP configuration?
How to change the php version of an Addon Domain or Sub-domain using a php.ini file
SSH
(4)
How do I connect to SSH using 2FA?
How do I run Composer via SSH?
How do I connect to a website via SSH?
Can I use sudo on shared hosting?
StackPanel
(5)
How do I set up a CRON job?
How do I use the Git version control?
How to login to Intek Host Stack Panel from Client Area
StackPanel File Manager Features
How to Backup and Restore StackPanel Server
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
Do you provide a Sitemap Generator?
How do I generate Sitemap for my website?
How to submit your website to Google
Can I block visitors by country?
My website shows a “Forbidden” error. How do I resolve it?
WordPress
(15)
What details should I use for a WordPress SMTP plugin?
How to submit your website to Google
How to Disable WordPress XML-RPC Safely
Which PHP functions are disabled on your WordPress platform?
Manually Change WordPress Username & Password from the Database