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Accounts & Billing
(5)
What Billing cycles do you offer?
How to Renew your Hosting Service earlier
How long does it take for the added funds to reflect in my account?
Why should I add funds to my Intek Host account?
What payment methods do you accept?
CDN
(7)
How do I configure StackCache?
How do I use the CDN?
Do I need caching plugins in addition to the CDN?
Could using your CDN hurt my SEO?
What Is Your Website Acceleration Suite About?
Common Error Codes
(4)
What is “500 Internal Server Error”?
What is “404 Not Found”?
What is a 429 error?
Why am I getting a ‘Too Many Redirects’ error?
Databases
(13)
What does this mean – “MySQL server has gone away”?
How do I import a .sql file via phpMyAdmin?
Can I view my FTP, email address, or database passwords?
Error Establishing Database Connection in WordPress
WordPress Database Size: Simple Ways to Reduce it
Domain Names
(20)
How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
How to change PHP Configurations on a Sub-Domain or Addon Domain
Why do DNS changes take 24-48 hours to propagate?
How can I create a subdomain?
What are ‘TXT’ records?
Email Hosting
(26)
How do I set up email on my iPhone?
What Is Your New Mailbox Limit?
How do I add another server/include to an SPF record?
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Add Email Signature to Outlook
FTP
(3)
I can’t connect via FTP, what can I do?
How do I upload a large file via FTP?
How do I connect via FTP?
Migrations and Transfers
(2)
How long does an email migration take?
How to Upload WordPress Website Files & Database Manually
Other Support
(3)
Our Green Hosting
Where are your Data Centres located?
What kind of support do you offer?
PHP
(2)
How to change the PHP Version for Subdomains or Addon Domains
PHP Configurations and what they do
Programming Languages
(5)
What is PHP in simple terms?
Does your shared hosting support Node.JS?
What are asp_tags?
Do you support ASP.NET?
Can I install ZeroMQ on your shared hosting platform?
Security
(8)
How can Malware get onto a Web Server?
Can I point an A record to my hosting package and get the free SSL certificate?
My website shows as insecure due to mixed content?
How to Fix “Dangerous Site” or “Deceptive Site Ahead” Warnings in Chrome
How To Remove Malware From Your Website/Web Server
Software
(8)
What is ionCube PHP Loader?
How to view PHP settings on the server
Can I change my website’s PHP configuration?
Is it safe to update my PHP version?
Why is MySQL support missing from PHP installation?
SSH
(4)
Can I use sudo on shared hosting?
How do I connect to SSH using 2FA?
How do I connect to a website via SSH?
How do I run Composer via SSH?
StackPanel
(5)
How to login to Intek Host Stack Panel from Client Area
How to Backup and Restore StackPanel Server
How do I use the Git version control?
How do I set up a CRON job?
StackPanel File Manager Features
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
Do you provide a Sitemap Generator?
Can you update the version of cURL on your webservers?
What Is Your Website Acceleration Suite About?
How to change your default Index Page in .htaccess
How do I scan my website for Malware?
WordPress
(15)
What details should I use for a WordPress SMTP plugin?
How to install WordPress on a Domain/Sub-domain
How to Upload WordPress Website Files & Database Manually
Fixing WordPress Mixed Content
Manually Change WordPress Username & Password from the Database