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Article Categories
Accounts & Billing
(5)
What payment methods do you accept?
How to Renew your Hosting Service earlier
Why should I add funds to my Intek Host account?
How long does it take for the added funds to reflect in my account?
What Billing cycles do you offer?
CDN
(7)
How long is website data kept in a CDN node’s cache?
What Is Your Website Acceleration Suite About?
How do I configure StackCache?
Do I need caching plugins in addition to the CDN?
How do I use the CDN?
Common Error Codes
(4)
What is “500 Internal Server Error”?
What is “404 Not Found”?
Why am I getting a ‘Too Many Redirects’ error?
What is a 429 error?
Databases
(13)
What is MariaDB?
What’s the maximum MySQL database size allowed?
How to Reduce Your WordPress Database Size Safely
How To Manually Change WordPress Username & Password from the Database
How do I improve and reduce my database?
Domain Names
(20)
How to add an Addon Domain
Why do DNS changes take 24-48 hours to propagate?
What is Domain (DNS) Propagation?
What are Nameservers?
How can I create a subdomain?
Email Hosting
(26)
How can an individual user change their Email Password?
How can I rename a mailbox?
How long does an email migration take?
What is IMAP?
I’ve reached my mailbox quota size. What can I do?
FTP
(3)
How do I connect via FTP?
I can’t connect via FTP, what can I do?
How do I upload a large file via FTP?
Migrations and Transfers
(2)
How long does an email migration take?
How to Upload WordPress Website Files & Database Manually
Other Support
(3)
Our Green Hosting
What kind of support do you offer?
Where are your Data Centres located?
PHP
(2)
How to change the PHP Version for Subdomains or Addon Domains
PHP Configurations and what they do
Programming Languages
(5)
Does your shared hosting support Node.JS?
Can I install ZeroMQ on your shared hosting platform?
What are asp_tags?
What is PHP in simple terms?
Do you support ASP.NET?
Security
(8)
How To Remove Malware From Your Website/Web Server
How can Malware get onto a Web Server?
My website shows as insecure due to mixed content?
How do I scan my website for Malware?
Can I point an A record to my hosting package and get the free SSL certificate?
Software
(8)
Can I change my website’s PHP configuration?
Why is MySQL support missing from PHP installation?
How to view PHP settings on the server
What is ionCube PHP Loader?
How do I access the 1-Click Apps?
SSH
(4)
Can I use sudo on shared hosting?
How do I connect to SSH using 2FA?
How do I run Composer via SSH?
How do I connect to a website via SSH?
StackPanel
(5)
How do I set up a CRON job?
How do I use the Git version control?
How to Backup and Restore StackPanel Server
How to login to Intek Host Stack Panel from Client Area
StackPanel File Manager Features
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
Do you provide a Sitemap Generator?
My website shows a “Forbidden” error. How do I resolve it?
How to Disable ModSecurity
How do I generate Sitemap for my website?
How do I scan my website for Malware?
WordPress
(15)
How to Disable WordPress XML-RPC Safely
How to Upload WordPress Website Files & Database Manually
What is WordPress Mixed Content?
How to Increase the WordPress Memory Limit
How to fix the WordPress index.php file being outputted