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Accounts & Billing
(5)
What Billing cycles do you offer?
How to Renew your Hosting Service earlier
What payment methods do you accept?
How long does it take for the added funds to reflect in my account?
Why should I add funds to my Intek Host account?
CDN
(7)
What Is Your Website Acceleration Suite About?
How do I configure StackCache?
How long is website data kept in a CDN node’s cache?
How do I use the CDN?
Website updates are not showing immediately. Why?
Common Error Codes
(4)
What is “404 Not Found”?
What is “500 Internal Server Error”?
What is a 429 error?
Why am I getting a ‘Too Many Redirects’ error?
Databases
(13)
How to Reduce Your WordPress Database Size Safely
What’s the maximum MySQL database size allowed?
Can I view my FTP, email address, or database passwords?
How To Manually Change WordPress Username & Password from the Database
Error Establishing Database Connection in WordPress
Domain Names
(20)
How is the Domain Expiration Process?
How can I create a subdomain?
What is Domain ID Protection?
How do I set up my mailbox in Outlook?
How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
Email Hosting
(26)
What is POP3?
Why is my website not able to send email?
How do I migrate Emails?
How can an individual user change their Email Password?
What is SMTP?
FTP
(3)
How do I connect via FTP?
How do I upload a large file via FTP?
I can’t connect via FTP, what can I do?
Migrations and Transfers
(2)
How long does an email migration take?
How to Upload WordPress Website Files & Database Manually
Other Support
(3)
Our Green Hosting
Where are your Data Centres located?
What kind of support do you offer?
PHP
(2)
How to change the PHP Version for Subdomains or Addon Domains
PHP Configurations and what they do
Programming Languages
(5)
Do you support ASP.NET?
What is PHP in simple terms?
What are asp_tags?
Can I install ZeroMQ on your shared hosting platform?
Does your shared hosting support Node.JS?
Security
(8)
How do I activate my free SSL?
How do I scan my website for Malware?
My website shows as insecure due to mixed content?
How to Fix “Dangerous Site” or “Deceptive Site Ahead” Warnings in Chrome
How can Malware get onto a Web Server?
Software
(8)
How do I access the 1-Click Apps?
Is it safe to update my PHP version?
How do I change PHP version?
What is ionCube PHP Loader?
Why is MySQL support missing from PHP installation?
SSH
(4)
How do I run Composer via SSH?
Can I use sudo on shared hosting?
How do I connect to SSH using 2FA?
How do I connect to a website via SSH?
StackPanel
(5)
How do I use the Git version control?
How to Backup and Restore StackPanel Server
How do I set up a CRON job?
StackPanel File Manager Features
How to login to Intek Host Stack Panel from Client Area
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
How to change your default Index Page in .htaccess
Do you provide a Sitemap Generator?
My website shows a “Forbidden” error. How do I resolve it?
Website updates are not showing immediately. Why?
Can you update the version of cURL on your webservers?
WordPress
(15)
How to submit your website to Google
WordPress Staging
How to Disable WordPress XML-RPC Safely
How to Upload WordPress Website Files & Database Manually
How to install WordPress on a Domain/Sub-domain