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Accounts & Billing
(5)
What payment methods do you accept?
How long does it take for the added funds to reflect in my account?
What Billing cycles do you offer?
How to Renew your Hosting Service earlier
Why should I add funds to my Intek Host account?
CDN
(7)
How do I configure StackCache?
Could using your CDN hurt my SEO?
What Is Your Website Acceleration Suite About?
How long is website data kept in a CDN node’s cache?
Website updates are not showing immediately. Why?
Common Error Codes
(4)
Why am I getting a ‘Too Many Redirects’ error?
What is “404 Not Found”?
What is “500 Internal Server Error”?
What is a 429 error?
Databases
(13)
How to Reduce Your WordPress Database Size Safely
What is MariaDB?
What’s the maximum MySQL database size allowed?
Can I set my database hostname as ‘localhost’?
How do I improve and reduce my database?
Domain Names
(20)
How do I set up my mailbox in Outlook?
My Domain Name Expired and Someone Else Registered It
What does this mean – “Domain Name Central Registry is not responding”?
What is Domain (DNS) Propagation?
How to add an Addon Domain
Email Hosting
(26)
What is Email Forwarding?
How do I set up my stack mailbox in Outlook?
How do I add another server/include to an SPF record?
Why is my website not able to send email?
What is POP3?
FTP
(3)
I can’t connect via FTP, what can I do?
How do I upload a large file via FTP?
How do I connect via FTP?
Migrations and Transfers
(2)
How to Upload WordPress Website Files & Database Manually
How long does an email migration take?
Other Support
(3)
What kind of support do you offer?
Where are your Data Centres located?
Our Green Hosting
PHP
(2)
How to change the PHP Version for Subdomains or Addon Domains
PHP Configurations and what they do
Programming Languages
(5)
Do you support ASP.NET?
What are asp_tags?
What is PHP in simple terms?
Does your shared hosting support Node.JS?
Can I install ZeroMQ on your shared hosting platform?
Security
(8)
How To Remove Malware From Your Website/Web Server
How do I scan my website for Malware?
Why do I need WordFence Plugin for my WordPress Website?
How to Fix “Dangerous Site” or “Deceptive Site Ahead” Warnings in Chrome
How can Malware get onto a Web Server?
Software
(8)
Why is MySQL support missing from PHP installation?
How to view PHP settings on the server
How do I change PHP version?
What is ionCube PHP Loader?
Is it safe to update my PHP version?
SSH
(4)
How do I connect to SSH using 2FA?
Can I use sudo on shared hosting?
How do I connect to a website via SSH?
How do I run Composer via SSH?
StackPanel
(5)
How to Backup and Restore StackPanel Server
How do I set up a CRON job?
How to login to Intek Host Stack Panel from Client Area
How do I use the Git version control?
StackPanel File Manager Features
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
My website shows a “Forbidden” error. How do I resolve it?
Can I enable GZIP Web Server Compression?
How to submit your website to Google
How to change your default Index Page in .htaccess
How do I scan my website for Malware?
WordPress
(15)
Which PHP functions are disabled on your WordPress platform?
What is WordPress Mixed Content?
Fixing WordPress Mixed Content
How to install WordPress on a Domain/Sub-domain
How to Disable WordPress XML-RPC Safely