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Article Categories
Accounts & Billing
(5)
Why should I add funds to my Intek Host account?
What payment methods do you accept?
What Billing cycles do you offer?
How long does it take for the added funds to reflect in my account?
How to Renew your Hosting Service earlier
CDN
(7)
How long is website data kept in a CDN node’s cache?
What Is Your Website Acceleration Suite About?
How do I configure StackCache?
Website updates are not showing immediately. Why?
Do I need caching plugins in addition to the CDN?
Common Error Codes
(4)
What is a 429 error?
Why am I getting a ‘Too Many Redirects’ error?
What is “500 Internal Server Error”?
What is “404 Not Found”?
Databases
(13)
What’s the maximum MySQL database size allowed?
How do I improve and reduce my database?
What is MariaDB?
How To Manually Change WordPress Username & Password from the Database
Can I set my database hostname as ‘localhost’?
Domain Names
(20)
What are ‘TXT’ records?
What are the new Intek Host’s Nameservers?
My Domain Name Expired and Someone Else Registered It
How can I create a subdomain?
What does this mean – “Domain Name Central Registry is not responding”?
Email Hosting
(26)
Add Email Signature to Outlook
What is Email Forwarding?
How to change the Gmail default 50 emails.
What are my email sending limits?
How do I set up my stack mailbox in Outlook?
FTP
(3)
How do I connect via FTP?
I can’t connect via FTP, what can I do?
How do I upload a large file via FTP?
Migrations and Transfers
(2)
How long does an email migration take?
How to Upload WordPress Website Files & Database Manually
Other Support
(3)
What kind of support do you offer?
Our Green Hosting
Where are your Data Centres located?
PHP
(2)
PHP Configurations and what they do
How to change the PHP Version for Subdomains or Addon Domains
Programming Languages
(5)
Does your shared hosting support Node.JS?
What are asp_tags?
Do you support ASP.NET?
What is PHP in simple terms?
Can I install ZeroMQ on your shared hosting platform?
Security
(8)
How can Malware get onto a Web Server?
How do I activate my free SSL?
Can I point an A record to my hosting package and get the free SSL certificate?
How to Fix “Dangerous Site” or “Deceptive Site Ahead” Warnings in Chrome
How do I scan my website for Malware?
Software
(8)
Is it safe to update my PHP version?
How do I change PHP version?
What is ionCube PHP Loader?
How to change the php version of an Addon Domain or Sub-domain using a php.ini file
How do I access the 1-Click Apps?
SSH
(4)
Can I use sudo on shared hosting?
How do I run Composer via SSH?
How do I connect to a website via SSH?
How do I connect to SSH using 2FA?
StackPanel
(5)
How to login to Intek Host Stack Panel from Client Area
How do I set up a CRON job?
How to Backup and Restore StackPanel Server
How do I use the Git version control?
StackPanel File Manager Features
Web Hosting
(1)
How do I use the Git version control?
Websites
(13)
How do I scan my website for Malware?
Can you update the version of cURL on your webservers?
My website shows a “Forbidden” error. How do I resolve it?
What Is Your Website Acceleration Suite About?
How to Disable ModSecurity
WordPress
(15)
How do I add and use WordPress contact forms?
Manually Change WordPress Username & Password from the Database
How to Upload WordPress Website Files & Database Manually
What is XML-RPC?
How to Disable WordPress XML-RPC Safely