Can you update the version of cURL on your webservers?

Occasionally, applications in your webspace may run checks to help ensure your website is secure. As part of these checks, the application reads the version number of various pieces of software on our servers. Sometimes, these version numbers are old and hence raise warnings. One of the most common examples for cURL is “You currently […]

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WordPress Staging

WordPress staging will create a complete clone of your current WordPress install. You can then make changes to the staging site content without impacting the live site. When you’ve completed your changes, you can overwrite the live website with a copy of the website on the staging platform. They will be completed in minutes. URLs […]

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What details should I use for a WordPress SMTP plugin?

The best SMTP details to use when configuring an SMTP plugin within WordPress are: Outgoing mail server: smtp.stackmail.com Outgoing server port (SMTP): 587 Use the following type of encrypted connection: TLS Using these details will allow emails to be sent via SMTP from WordPress forms or allow any other SMTP-based plugins to send.

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Manually Change WordPress Username & Password from the Database

When you lose your login details, you can manually go through your StackPanel database and set a new username and password. This guide below will help you accomplish this: 1. Open your Intek Host StackPanel and single-click on your File Manager (which is usually located on the Web Files tab).   2. Next open the public_html folder (or the […]

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How to install WordPress on a Domain/Sub-domain

Kindly follow these steps to install WordPress on a Primary domain or a main domain: ● Log in to Intek Hosting Panel ● Choose the domain you want to manage (if you have many domains listed). ● On the next page, kindly scroll down to the One-Click Installs tab. Select the WordPress icon. ● On the […]

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I’ve reached my mailbox quota size. What can I do?

With StackCP all mailboxes have a certain limit on data storage. It’s unlikely that you should ever fill this unless you’re receiving a lot of spam, or have a lot of emails with large attachments. All the emails and attachments you have in your mailbox are stored on a server, and each mailbox is given […]

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How do I set up my mailbox in Outlook?

We make use of ‘autodiscover’ technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password. Automatic Setup ● In Outlook, choose the File tab ● Under Account Information, choose Add Account ● On the Auto Account Setup page, enter your name, email address, and password, and then […]

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How do I set up email on my Android device?

Here’s how to set up a StackCP email on an Android phone or tablet: Open the mail application on your Android device. Select Add New Account and enter the mailbox name and its password. Select Manual Setup and select IMAP Account. The User name will need to be the same as the mailbox name. Enter imap.stackmail.com as the IMAP Server, change the Security Type to SSL, Port 993 should then be used. […]

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How do I create a mailbox?

To create a new mailbox: Log in to Intek Hosting Panel Choose the domain you want to manage (if you have many domains listed). On the next page, kindly scroll down to the Emails tab. Select the Email Accounts icon. On the next page, enter the prefix (eg. info, support) of the mailbox you wish to create and select Create […]

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How can I rename a mailbox?

You can easily rename an email mailbox within your 20i account. Head to our StackCP. Select Email Accounts from the Email Tab. Select Options > Change Mailbox Name. Enter the new name for the mailbox and select Save. Please allow up to 30 minutes for the mailbox to send and receive emails.

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