How do I create a mailbox?

To create a new mailbox: Log in to Intek Hosting Panel Choose the domain you want to manage (if you have many domains listed). On the next page, kindly scroll down to the Emails tab. Select the Email Accounts icon. On the next page, enter the prefix (eg. info, support) of the mailbox you wish to create and select Create […]

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How do I add another server/include to an SPF record?

If you’re using StackCP’s mail server but want to route emails via another provider – such as G Suite, Office 365 or Mailchimp – you may need to add a secondary sending server source to the SPF record. You can do this by specifying multiple includes within the TXT record within Manage DNS. Each include is separated by a […]

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How can I rename a mailbox?

You can easily rename an email mailbox within your 20i account. Head to our StackCP. Select Email Accounts from the Email Tab. Select Options > Change Mailbox Name. Enter the new name for the mailbox and select Save. Please allow up to 30 minutes for the mailbox to send and receive emails.

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How can I change my mailbox password from StackCP?

Changing passwords for any mailbox can be done through the Intek Host Control Panel. ● Log in to Intek Host Control Panel and select Manage Hosting. ● Select Manage on the hosting package that contains the mailbox you wish to change the password on (if you have multiple accounts, if not proceed to step 3). ● Choose Email Accounts under Email. ● Simply […]

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How can an individual user change their Email Password?

Changing passwords for any mailbox can be done through the Stackmail panel or Intek Host control panel. ● Log in to StackMail or Intek Host Stackmail and enter your username (email address) and your current password. ● After successful login, head down to Settings and click on Password to open the change-password fields. ● Over here, enter your Current Password, then enter the […]

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Do you support email piping?

We do not support email piping – as our email server is located in physically different networks to provide higher performance. Email piping can only work in a single-server type system. There, the server that handles email is the same server that hosts your website and therefore has access to your website files. As a result, an alternative […]

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